Case Studies
Improving Transparency Through a Performance Measurement Platform
Netkinetix partnered with the Wisconsin Department of Transportation to enhance and support MAPSS, a secure web-based platform for managing transportation performance data and program documentation. The streamlined solution improved organization, accessibility, and long-term reliability while providing a scalable foundation for evolving reporting needs.
Client Overview
The Wisconsin Department of Transportation MAPSS program supports the management and delivery of transportation related programs through centralized access to documents, data, and reporting tools. Netkinetix partnered with WisDOT to design, enhance, and support a secure, web based MAPSS platform that modernized document management, improved system reliability, and streamlined access for internal and external users. The solution provides a stable, scalable foundation that supports ongoing program administration and long term operational needs.
- Client: Wisconsin Department of Transportation (WisDOT)
- Industry: Government and Transportation
- Solution: MAPSS Performance Improvement Platform
Results Snapshot
A centralized performance reporting platform improved transparency, accessibility, and reliability for statewide transportation performance data.
Centralized Performance Reporting
Transportation performance measures are organized and presented through a unified platform.
Improved Navigation and Accessibility
Users can easily explore performance categories, scorecards, and supporting documentation.
Reliable Public Access
Secure hosting and system enhancements ensure consistent availability and long-term sustainability.
The Challenge
WisDOT publishes transportation performance information to support transparency, accountability, and data-driven decision making. These performance measures span multiple categories and must be presented clearly for internal staff, policymakers, and the public. The existing platform required improved organization, navigation, and long-term sustainability. As performance reporting expanded, WisDOT needed a system capable of supporting evolving measures while maintaining consistent access to documentation and scorecards. Ensuring reliable access and clear presentation of transportation performance data was essential for maintaining transparency and supporting informed decision making.
Key Challenges
- Organizing transportation performance measures across multiple reporting categories
- Presenting complex data in a format accessible to both internal users and the public
- Maintaining consistent navigation and usability across performance reports
- Ensuring long-term platform stability and reliable hosting
- Supporting evolving performance programs and reporting requirements
WisDOT required a stable and adaptable system capable of managing performance reporting over time.
Our Approach
Project Approach
- Discovery sessions identified reporting requirements, performance categories, and user expectations
- Platform enhancements focused on improving navigation, usability, and content organization
- Incremental updates allowed improvements to be delivered while maintaining system stability
Netkinetix collaborated closely with WisDOT to ensure the platform aligned with performance reporting goals and user needs. Using an iterative, collaborative approach, enhancements were delivered incrementally while maintaining platform stability. Ongoing support ensures MAPSS remains reliable, relevant, and adaptable.
Ongoing collaboration ensures the platform continues to support WisDOT’s evolving performance reporting initiatives.
The Solution
Netkinetix enhanced and supports the MAPSS Performance Improvement Platform, a web-based system designed to present transportation performance measures in a clear and accessible format. The platform organizes measures across key transportation performance categories while providing interactive scorecards and supporting documentation. Improvements to navigation, hosting reliability, and content management ensure the system remains accessible and adaptable as reporting requirements evolve.
Performance Measure Organization
The platform organizes transportation performance data into structured categories that support clear reporting and analysis.
- Performance measures grouped by mobility, accountability, preservation, safety, and service
- Measure-level detail pages with explanatory context and supporting information
Interactive Reporting & Public Transparency
Scorecards and reports provide stakeholders with accessible insights into transportation system performance.
- Interactive scorecards for viewing performance outcomes
- Public-facing reports designed for clear communication of transportation metrics
Platform Reliability & Continuous Improvement
The system provides dependable hosting and ongoing enhancements to ensure long-term availability and adaptability.
- Content and data updates without requiring application redevelopment
- Secure hosting with monitoring and maintenance
- Continuous enhancements supporting evolving performance programs